Getting started

What is Miaalo?

What the product does, who it is for and how it works, in plain words.

Miaalo in one sentence

Miaalo is an online contact book for your business. It keeps everyone who has enquired about your business in one place, sorted into lists, so you always know who to follow up with and who has already become a customer.

What problems does it solve?

• Enquiries are scattered. Phone numbers sit in notebooks, WhatsApp chats, Excel files and website emails. Miaalo puts them all in one list.
• You don't know where people came from. Each contact is filed under a source, such as "Website form" or "Diwali expo", so you can see which channel brings the most people.
• Follow-ups get forgotten. Every contact has a status, Interested or Converted, so you can see at a glance who still needs a call.
• Typing is slow. You can import a whole spreadsheet at once, or connect your website so enquiries arrive by themselves.

How it works

1. Contacts come in. You type them in, upload an Excel file, or your website form sends them automatically.
2. They are sorted into sources. A source is simply a named list. One contact can be in several sources.
3. You follow up. Open a contact, call or message them, and change their status to Converted when they become a customer.
4. The dashboard shows how you're doing. New contacts per day, your biggest sources and how many people converted.

Finding your way around

Everything is in the menu on the left side of the screen. On a phone, tap the button at the top to open it.

Ready? Go to Set up your account in 5 minutes.