Step-by-step tutorials

Search and filter your contacts

Find a person by name or number, or narrow the list by source, status and date.

The Contacts page lists everyone in your account, newest first, 25 per page. Use the tools at the top to narrow it down.

Contacts page with numbered tools: 1 source filter, 2 search box, 3 filter chips, 4 contact name link, 5 Edit button
The Contacts page. The numbers match the list below.
  1. Source filter: pick a source to show only its contacts. Choose All sources to see everyone.
  2. Search box: type part of a name or number and press Enter (or click the button). 9876 finds every number containing 9876.
  3. Filter chips:
    • Status: Interested or Converted.
    • Opted out: Yes shows people who asked not to receive messages. No shows everyone else.
    • Created: only contacts added between two dates.
    Click the on a chip to remove that filter.
  4. Contact name: click it to open the contact's details page, which shows their birth date and every source they belong to.
  5. Edit: change the contact's details. See Update a contact.

Filters work together. For example, source "Website enquiry" + status "Interested" lists the website enquiries you haven't converted yet.

Can't find someone? Look for a Clear button next to the search box. If you see one, a filter is still on. Click it to show everyone again.

The columns

CreatedWhen the contact was first saved in Miaalo.
StatusInterested = still a prospect. Converted = became a customer.
Opted OutYes means this person used their opt-out link to stop receiving messages from you. Only they can change this back.