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Plain-language guides for everyday work, plus technical docs for developers. Press / to search.

New here?Learn what Miaalo does in 2 minutes. Set up your accountFrom an empty account to your first contact. Something not working?Error messages and how to fix them.

Watch how it works The whole flow in 2 minutes

User manual For everyone, no technical knowledge needed

Getting started

What is Miaalo?What the product does, who it is for and how it works, in plain words.
Set up your account in 5 minutesA short checklist that takes you from an empty account to your first saved contact.
Understanding your dashboardWhat every number, chart and list on the dashboard means.

Step-by-step tutorials

Create a sourceMake a list that keeps related contacts together, for example one per website form, event or campaign.
Add a contact by handSave one person who called, visited or messaged you.
Import contacts from a spreadsheetUpload many contacts at once from an Excel file.
Search and filter your contactsFind a person by name or number, or narrow the list by source, status and date.
Update a contactChange a contact's details, mark them as converted, or move them between sources.
Work with the contacts in a sourceAdd, remove, import and export the contacts of one source.
Collect contacts from your websiteSend enquiries from your website straight into Miaalo, with no manual typing.
Update your profileChange your name, phone, website and the thank-you message people see.

Features explained

Words used in MiaaloContact, source, status, opted out, API key and the other terms you will see.
Private and public sourcesThe difference between the two source types and when to use each.
API keys, explained without codeWhat the keys on the API Keys page are for and how to keep them safe.
SubscriptionsBusinesses whose public lists you have joined, and how to leave them.

Help and answers

TroubleshootingCommon error messages, why they happen and how to fix them.
Frequently asked questionsShort answers to the questions people ask most.

API documentation For developers connecting a website or system

API documentation

API quick startBase URL, authentication, limits and your first request with cURL or Postman.
API referenceEvery public endpoint with fields, examples and error messages.

Not a developer?

You don't need these pages for daily work. To get enquiries from your website, read Collect contacts from your website and send the link to whoever looks after your site.