Why do coaching classes lose enquiries?
A parent calls, a student fills in the website form, and a seminar leaves you with sixty names on paper. By the next batch those lists sit in three spreadsheets, and the student who asked in March gets no call in June.
How does a class use Miaalo?
Make one source per batch, seminar or channel, such as "NEET June batch" or "College seminar". Upload last year's sheets, with name, email and number as the headings. When the same student appears in two lists, Miaalo matches the mobile number and adds the existing contact to the second source, so the count stays honest.
Mark each student Interested or Converted as your counsellor works through the calls. Before the next batch, filter by source and status and export that list to Excel for a call campaign.
| What you need | How Miaalo does it |
|---|---|
| Which batch or event brought them | One source per batch, event or channel |
| Website enquiries | Saved as contacts through a source key |
| Old spreadsheets | Excel import, with bad numbers skipped |
| Who enrolled | Converted status, with totals on the dashboard |
| A list for the next call campaign | Export any source to Excel |
Is Miaalo an institute ERP?
No. Miaalo stops at the enquiry. Fees, attendance, timetables, exams and admission forms belong in an institute management system. Many classes run both, with Miaalo holding the people who haven't joined yet.
Miaalo can't send bulk SMS, WhatsApp or email in the current version, and it has no follow-up reminders. Numbers must be Indian mobile numbers.
Common questions
Can one student be in two batches?
Yes. One person can be in several sources, and the mobile number keeps them as one contact.
Can parents and students share a number?
The mobile number identifies the contact, so two people on one number become one contact. Note the second name in your own records.
Do my counsellors need training?
Adding contacts, importing Excel files, filtering and exporting are all done with buttons and forms.
Put every enquiry in one list
Miaalo collects enquiries from website forms, Excel files and walk-ins, and matches people by mobile number.